TEN GREAT REASONS TO CHOOSE IMAGES AS YOUR NUMBER ONE SUPPLIER!

# 1 - GREAT CUSTOMER SERVICE!

OUR SUCCESS IS BASED ON OUR SERVICE CHARTER…

Customer Service CharterCustomers are the most important people ever to set foot in Images.

Customers are not dependent on us: we are dependent on them.

Customers are not people to argue with, or to match wits with – no-one has ever won an argument with a customer.

Customers are people who bring us their wants. It is our job to handle them profitably, to them and to ourselves.

Customers are not an interruption of our work, but the purpose of it. We are not doing them a favour by serving them, they are doing us a favour by giving us an opportunity to do so.

Customers are not outsiders to our business, they are a part of it.

Customers are not cold statistics, but are human beings with feelings and emotions like ourselves.

 

… AND OUR CUSTOMER SERVICE POLICY...

1 - The Customer is king.

2 - If there are any problems for our customer then please refer to Service Policy point number 1.

Our team of friendly and helpful individuals have a combined working history of more than 100 years.

…WE KNOW WHERE YOU'RE COMING FROM!

# 2 - PRICE BEAT PROMISE!

Price Beat PromiseWe pride ourselves on good service and value for money for all of our customers. We have set our prices to be amongst the very lowest in the UK. We know that we have already reached the very lowest price for many thousands of our stock-lines. However, it is virtually impossible for us to monitor every special offer from every competitor on a daily basis. So - if you do happen to see a cheaper price elsewhere in the UK, simply let us know about it! We will GUARANTEE to beat the price!

 

Full details on our PRICE BEAT PROMISE are featured on every product as you navigate the site!

# 3 - FAST DELIVERY!
Fast DeliveryDue to our HUGE stockholdings, as soon as your payment is authorised we provide same day despatch for 95% of CD orders, and an average of 80% of other orders. This rises to despatch within 48 hours for 96% of CD orders and 91% of other orders! All UK deliveries, which are small enough for the post, go via First Class Recorded Delivery Service!
# 4 - LOYALTY!

 

Loyalty CardWe thank all our customers for their loyalty over the years, our sales team is always happy to help. The Gold Card Scheme may be brought back in the future but if you have any queries please contact us.

 

 

We are no longer doing the Gold Card Scheme. Our Sales team will be happy to help with any enquires.

# 5 - WE'RE A ONE STOP SHOP!
One Stop ShopIt's easy and convenient to buy from us - we can fulfil your complete Entertainments Shopping List from start to finish! With over 15,000 stock-lines covered, we have a genuinely complete offer - you don't need to visit 2 or 3 stores to complete your shop! One browse around our 15 Departments will show you the depth and the areas covered. We go all the way - from a fuse to a full Mobile DJ Show to a fully designed Nightclub Installation. Remember though, if you don't immediately see what you're looking for on our site then please ask - we support over 500 industry brands and can access well over 100,000 products!
# 6 - HUGE STOCK HOLDINGS!

Huge Stock Holdings

 

We have over 15,000 product lines from the world of Sound, Lighting & Karaoke available on this site. Huge investments over the years have resulted in over 90% in-house warehousing stock levels giving you speedy order fulfilment times! If you don't see what you're looking for on our site then please ask - we support over 500 industry brand names and can access well over 100,000 products!

# 7 - 29 YEARS IN BUSINESS!
est. 23 yearsEstablished in 1984 by it's present owner, Billy Sheridan, Images has grown slowly and strongly over the years, building solid foundations from which we serve you today. The majority of our staff have been, or continue to be, part-time musicians or DJs, and we all share a passion for the entertainments industry! Our combined industry knowledge pools well over 100 years of experience. You can depend on us to serve you well!
# 8 - WE'RE FRIENDLY!
Images Staff

 

Just barking mad enough to stay sane, that's us! Don't let this image fool you though - this zany persona belies a group of super slick, efficient and serious industry professionals who breathe for Sound, Lighting and Karaoke!

# 9 - FLEXIBLE PAYMENT OPTIONS!

Payment Options

 

We have one of the most flexible online checkouts on the Web, now with no fewer than NINE main payment groups to choose from! To find out more about these groups click on the Help option at the top of every page. All options are enabled for use at the checkout stage.

 

Credit & Debit Cards

Pay Pal (load your own Pay Pal account however you like)

Cash (UK customers only)

Cheques, Postal Orders or International Money Orders

Bank Transfer (use your own provider to send us funds via BACS, CHAPS or SWIFT)

Direct Debit (for recurring subscription orders - UK customers only)

Images Gift Card (Use your loaded Gift Card online to pay for your goods)

# 10 - SECURE SHOPPING!

Secure ServerWe are taking great care to protect you from fraud and credit card misuse. You can feel safe in the knowledge that all transactions take place through a secure server which protects your credit cards, direct debits, and all other sensitive data transactions.

 

Store Departments
Store Brands
Special Offers
Mixtrack Pro 11
DB Technologies Opera Series Speakers
KAM 
LED Parbar REM1
Inno Roll LED
American DJ Jelly Par Profile System
Laserworld EL-250 RGB Micro Laser
American DJ MICRO MOON ON THE GO LED
PIONEER HDJ 500 Headphones
ADJ Revo Rave
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