Dear Customer

Thank you for visiting our website. We hope it will serve as your definitive “equipment” and “software” source for years to come.

We’ve worked really hard at reflecting the astonishing level of consumer choice available in these competitive times – each and very line carefully chosen for performance, reliability and value for money. In our quest, hundreds of products have been tried, tested and rejected for one reason or another. As a result, we are 100% confident in the range offered – over 13,000 items sourced from 270 suppliers worldwide!

Over the last year or two we’ve been putting our money where our mouth is – the result being an in-house stock holding level of more than 90%. We will continue to work towards 100% stock holding and we hope you experience next day delivery at least 9 times out of 10!

As we get well into the 21st century, we are experiencing exciting times in the entertainments industry – product innovation and performance is at an all-time high level, while prices are tending to get even lower and here at Images our service record and efficiency levels remain second to none. It all adds up to be a buyer’s market and there’s never been a better time to choose Images as your number one supplier.

We hope to be of service to you for many years to come!!!

Our Success Is Based On Our Service Charter..

Customers are the most important people ever to set foot in Images.

Customers are not dependant on us; we are dependant on them.

Customers are not people to argue with, or to match wits with - No one has ever won an argument with a customer.

Customers are people who bring us their wants. It is our job to handle them profitably, to them and to ourselves.

Customers are not an interruption of our work, but the purpose of it. We are not doing them a favour by serving them, they are doing us a favour by giving us an opportunity to do so.

Customers are not outsiders to our business, they are part of it.

Customers are not cold statistics, but are human beings with feelings and emotions like ourselves.

Company Profile

Trading since 1984 Images Entertainments Store has grown from its previous mobile disco/karaoke beginnings to become one of the largest entertainments industry retailers in the UK, offering a range of products second to none in its ongoing aim to provide its customers with a “one stop shop” for all their entertainment needs.

With our 8000 square foot Showroom housed in our West Lothian base in Scotland and supported by our fully stocked warehouses, our ever helpful Sales team, and the unsung heroes in our Admin, Advertising, Despatch, IT, and Repairs departments we are always ready to offer the service you expect and the help you require.

....And Our Customer Service Policy

Our team of friendly and helpful individuals have a combined working history of more than 100 years. WE KNOW WHERE YOU’RE COMING FROM!

  1. The Customer is king.

  2. If there are any problems for our customer then please refer to Service Policy point number 1.
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PIONEER HDJ 500 Headphones
American DJ Zipper LED
KAM UltraCluster RGB
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