Privacy Policy

At Images Entertainment Superstores we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy document (the "Policy") has been provided by the legal source DIY Legals and reviewed and approved by their solicitors. This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this web site. We do update this Policy from time to time so please do review this Policy regularly.

- Information That We Collect

In running and maintaining our web site we may collect and process the following data about you.

* Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

* Information provided voluntarily by you. For Example, when you register for information or make a purchase.

* Information that you provide when communicating with us by other means.

- Use of Cookies

* Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our web site.

* We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

* Our Advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our web site.

* You can adjust the settings on your computer to decline any cookies if you wish. This can be done through the "settings" section of your computer. For more information please read the advice at

- Use of Your Information

* To provide information to you that you request from us relating to products or services.

* To provide information to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

* To inform you of any changes to our web site, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods and services, or other goods and services, that you may be interested in.

- Personal Data Security

During our registration process, we ask for personal information which both identifies you and enables us to communicate with you.

* We will use the information you provide only for the following purposes:

* To send updates regarding the status of your orders

* To send you newsletters and details of offers and promotions in which we believe you will be interested

* To email you if there are order queries.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

- Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed. When you make an order through web site this information is Encrypted, once it reaches our email system it is then Decrypted and processed by one of Images Entertainment Superstores sales team.
We make every effort to protect your personal information and safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers, However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure.

- Deletion of your Personal Data

We are unable to delete your Images Entertainment Superstore account information containing your personal information for a period of 6 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes.

Please note however, that at any point in time you may opt in or out of marketing communications via our email address

- Questions

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Images Entertainment Superstore

Unit 9 & 10
Nasmyth Court, Houstoun Industrial Estate
West Lothian
EH54 5EG

If you have any questions for Images Entertainment Superstore relating to privacy, please send them to this address. Or you can email our Sales team -

- Changes to this policy

If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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